How do I move in?

Do you know how to move in? Do you need some more information?

Keys can be collected on the first day of your contract at 16:00 at the earliest. If your intend to pick up your key at another time, please drop us a quick note and let us know so we can make sure everything goes smoothly.

Key handovers are not possible on weekends or public holidays. If your contract begins on one of these, you will have to pick up your keys at 16:00 on the next working day.

Please note: Before moving in, all payments (deposit, first rent, and application fee) must be successfully transferred and have arrived in our account. Otherwise we cannot hand out your key.

Key handovers will take place at the following locations:


HQ  Office

Landsbergerstr. 155

Building 2, 3rd floor

80687 München


HQ Office

Kurze Mühren 1

2nd floor

20095 Hamburg


Medici Living GmbH

Zossenerstr. 55

Building 2, 2nd floor

10961 Berlin

Other Cities:

Our representatives will contact you in order to make and appointment. To make sure this goes smoothly, please make sure your email address and phone number are up to date in your Medici Living account.

If you have further questions, contact us using the form at the bottom of this page.

Our team will be ready to help you.