How do I move out?

How do I return my keys?

Are you wondering what to do when you plan to leave your Medici Living flat?

No worries, here we explain each step in detail to make your move out as smooth as possible.

  • Reach out to us to let us know when you would like to terminate your contract. 
    • Please note that the minimum stay is three months, and the termination notice is four weeks until the 15th or the last day of the month. 
  • Restore your room as it was at the beginning of the tenancy.
  • Clean your room and dispose of your waste.
  • Pull off the bed linen and sheets and leave them on the bed.
  • Replace damaged light bulbs in your room as well as other damaged light bulbs in the apartment.
  • Clean up the common rooms. Involve your flatmates. 
  • Close your room window, turn your heater to * or 0 and turn off the light.
  • Lock up your room.
  • Attention: The keys are to be handed over no later than the last day of the contract between 09:00 and 10:00. They can also be handed in on earlier working day between 09:00 and 17:00 (depending on location).

    It is not possible to hand over the keys on a Sunday or a public holiday. A key handover on Saturday is only possible upon prior arrangement. 

Key handovers will take place at the following locations:


CAPERA Immobilien Service GmbH
Arnulfstraße 37
80636 München
Opening hours are Monday to Friday 08:00 - 17:00.


CAPERA Immobilien Service GmbH
Wandsbeker Zollstraße 87-89
22041 Hamburg
Tel: +49 40 2094063 100
Opening hours: 08:00 - 17:00


CAPERA Immobilien Service GmbH
Fritz Tower Berlin
Lehrter Straße 24 B
10557 Berlin
Opening hours - Monday to Friday 08:00 - 20:00

Other Cities:

Our representatives will contact you in order to make and appointment. To make sure this goes smoothly, please make sure your email address and phone number are up to date in your Medici Living account.