What to do if you’re locked outside?

Did you lock yourself out of your flat and do not know what to do?

First, please try to contact your flatmates. If you cannot reach them or they are unable to help you, please inform us through the contact form below. Our team will be happy to help you.

We will usually be able to loan you a spare key, which we expect to be returned as soon as you have retrieved your own keys. The keys must be returned in a timely fashion, otherwise you will be charged of the cost of replacing the keys as stated in the fees catalogue.